Payment Policy

Effective Date: March 10, 2025

At PLUTOSORA, we aim to make your shopping experience as seamless as possible by offering secure and convenient payment options. This Payment Policy outlines the terms and conditions related to payments for products purchased through our website, plutosora.xyz.

1. Accepted Payment Methods

We accept the following forms of payment:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover, and other major credit/debit cards.
  • PayPal: Secure online payment method for easy and fast transactions.
  • Other Payment Methods: Depending on your location, additional payment options may be available during checkout (e.g., Apple Pay, Google Pay, etc.).

2. Payment Processing

  • Secure Payment: All payments are processed securely through third-party payment processors. We use industry-standard encryption (SSL) to ensure your personal and payment information is kept safe during transactions.
  • Authorization: When you submit an order, your payment details will be securely verified and authorized. Your payment will only be processed once the order has been confirmed and accepted by us.

3. Currency and Pricing

  • Currency: All prices on plutosora.xyz are listed in USD (U.S. Dollars). If you are purchasing from outside the United States, please be aware that the final charge may differ due to currency exchange rates or additional fees applied by your bank or payment processor.
  • Taxes: Sales tax will be applied to orders based on your shipping address, as required by applicable local laws. The tax amount will be clearly shown during checkout.

4. Order Confirmation and Payment

  • Order Confirmation: After submitting your payment, you will receive an order confirmation email with details of your purchase. This email serves as a receipt, but it does not signify the acceptance of your order. Your order will be processed only when payment is successfully authorized.

  • Payment Issues: If we encounter any issues with your payment (e.g., insufficient funds, incorrect card details), we will notify you immediately via email, and your order may be placed on hold until the issue is resolved.

5. Refunds and Adjustments

  • Refunds: If your order is eligible for a refund, it will be issued to the original payment method. Refunds typically take 5-7 business days to process, depending on your bank or payment provider.
  • Price Adjustments: If an item goes on sale after you’ve made a purchase, we do not offer price adjustments. Refunds for price differences are not available.

6. Fraud Prevention and Security

  • Fraud Prevention: We take fraud prevention seriously. We may review transactions to detect and prevent fraudulent activity. In the event of suspicious activity, we reserve the right to cancel or decline orders.

  • Data Security: Your payment information is securely stored with our payment processor, and we do not store your full credit card details on our website. We adhere to the Payment Card Industry Data Security Standards (PCI DSS) to ensure your personal and financial information is protected.

7. Payment Disputes

In the case of a chargeback or payment dispute, we will work with the payment provider and investigate the issue. If we determine that the dispute was initiated incorrectly, we may take appropriate action, including blocking access to our website or pursuing further legal steps.

If you have any questions regarding payments or need assistance with an order, feel free to contact us at info@plutosora.xyz or call us at 608-319-6353.

Thank you for shopping with PLUTOSORA!